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I checked the recent Hansard transcripts on the Rogers-Shaw merger, and that CRTC report perfectly captures the disconnect in Ottawa. The government constantly points to lower sticker prices for mobile plans. The actual data tells a completely different story. The CRTC relies heavily on ARPU (basically the average cash a company extracts from each customer). That number just keeps climbing. When a giant telecom company brags about "efficiencies," regular people never see those savings. It makes me wonder why our competition laws still allow these massive mergers to sail through.
Too bad nobody asked François-Philippe Champagne if he would commit to resigning if Rogers did what it is now obvious it has done -- raise prices for everyone. For him to override the Competition Bureau for his pals is outrageous.
“I’ve always been working on behalf of Canadians to make sure that we have more competition, more affordability and innovation in the sector” FP Champagne
It is a rare event when a business these days that you engage with actually meets and exceeds your expectations.
What a world we live in at this moment in history. I find myself trying to minimize my interactions with businesses. The idea of not having to deal with the unenviable hours required to right an issue is huge motivation for me.
An example is buying gift cards with a large grocery chain, they completely missed crediting me the points advertised. I thankfully took a picture of the offer. Over an hour dealing with it and three weeks later I am no closer to resolving the missing points. It is surprising at the first contact, they could not credit me the points.
I am more likely to not buy any gift cards from this particular store. I not associate dealing with them as painful. Once burned twice shy.
I checked the recent Hansard transcripts on the Rogers-Shaw merger, and that CRTC report perfectly captures the disconnect in Ottawa. The government constantly points to lower sticker prices for mobile plans. The actual data tells a completely different story. The CRTC relies heavily on ARPU (basically the average cash a company extracts from each customer). That number just keeps climbing. When a giant telecom company brags about "efficiencies," regular people never see those savings. It makes me wonder why our competition laws still allow these massive mergers to sail through.
Too bad nobody asked François-Philippe Champagne if he would commit to resigning if Rogers did what it is now obvious it has done -- raise prices for everyone. For him to override the Competition Bureau for his pals is outrageous.
“I’ve always been working on behalf of Canadians to make sure that we have more competition, more affordability and innovation in the sector” FP Champagne
It is a rare event when a business these days that you engage with actually meets and exceeds your expectations.
What a world we live in at this moment in history. I find myself trying to minimize my interactions with businesses. The idea of not having to deal with the unenviable hours required to right an issue is huge motivation for me.
An example is buying gift cards with a large grocery chain, they completely missed crediting me the points advertised. I thankfully took a picture of the offer. Over an hour dealing with it and three weeks later I am no closer to resolving the missing points. It is surprising at the first contact, they could not credit me the points.
I am more likely to not buy any gift cards from this particular store. I not associate dealing with them as painful. Once burned twice shy.